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Privacy Policy

Effective November 11, 2026

At Richardson Brothers Custom Homes, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and use our services.

Information We Collect

Personal Information:

  • Name
  • Email Address
  • Phone Number
  • Address
  • Any other information you provide when filling out forms on our website or contacting us directly

Non-Personal Information:

  • Browser type and version
  • IP address
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • Information about your visit, including the full URL clickstream to, through, and from our site (including date and time)
  • Pages you viewed or searched for
  • Page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page

How We Use Your Information

We use the information we collect in the following ways:

  • To provide you with information, products, or services that you request from us
  • To improve our website and ensure that content is presented in the most effective manner for you and your device
  • To carry out our obligations arising from any contracts entered into between you and us
  • To allow you to participate in interactive features of our service, when you choose to do so
  • To notify you about changes to our service
  • To understand your needs and provide you with better services in the future
  • To send you marketing communications that you have requested or that we believe may be of interest to you

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Text messages

If you give us your mobile number and check a text message consent box on our website, Richardson Brothers Custom Homes may send you text messages about your inquiry and your project (and, only if you also checked the marketing text box, occasional updates about our homes and communities). Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent will not be shared with any third parties. Information may be shared with subcontractors in support services, such as customer service, but never for their own marketing.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Additionally, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

By using our site, you consent to our privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

  • Richardson Brothers Custom Homes
  • 297 Auto Mall Dr, St. George, UT 84770
  • 435-652-6016
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